Privacy Policy

Website URL: https://craftedinnepal.com

Legally registered under the laws of Nepal with the Department of Commerce and the Inland Revenue Department (IRD).

At Crafted in Nepal, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

When you visit or make a purchase from Crafted in Nepal, we may collect the following types of information:

Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Personal Identification Information: Name, email address, billing address, shipping address, and phone number.

Transaction Details: Details about payments to and from you, and other details of products you have purchased from us.

How We Use Your Information

We use the information we collect in the following ways:

To improve our website, product offerings, and customer shopping experience.

To process and fulfill your orders for authentic Nepali handicrafts, pashminas, and goods.

To manage your account and provide customer support.

To send you transactional emails, order confirmations, and shipping updates.

Social Mission & Transparency

Crafted in Nepal is dedicated to a social mission of supporting local communities, including donating a portion of our net profits toward education for children in Nepal. Your support directly contributes to this cause, but your personal payment and transaction data remain strictly secure and confidential.

How We Share Your Data

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as:

Shipping and courier partners to deliver your orders worldwide.

Secure payment gateways for processing transactions.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is restricted to employees and third-party partners who have a business need-to-know.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise any of these rights, please reach out to us.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website’s contact page at craftedinnepal.com/contact or mail us on info@craftedinnepal.com